CREATE AN ACCOUNT
Only logged-in users can shop in our store. You can create a permanent account by clicking the option Register in the top bar of the menu. After completing the registration form, wait at the e-mail address provided by you for the Confirmation of Registration sent by us, which will contain the activation link for the account.
The form is prepared so that it does not take you longer than two minutes to complete it – we only need your basic contact details for contacting and order processing.
Click on activation link for the account delivered by us in the email and use all the possibilities offered by the store: follow the products you are interested in, check all your orders, edit – if necessary – your contact details.
ORDERS IN THE ON-LINE STORE
The vintagestore.eu store is open non-stop, 24 hours per day, 7 days a week. The sale includes vintage items (used) and new items.
The given prices are gross. The prices do not include shipping costs.
Want to shop – Sign in.
Add selected products to Shopping cart, then click Go further.
Choose package options and payment method. Here you can make changes to the destination address to which the shipment will be sent and add information for the personal account if you need one. Each purchase is accompanied by the receipt, which is the basis for all complaints.
To end shopping – click I place an order.
We will send you an e-mail to the address provided by your Confirmation of placing an order.
We provide you with 48 hours to pay for the order, after this time we do not guarantee that your payment will reach us on time, which may result in automatic cancellation of the order.
We would like to remind you that the fastest way to pay for goods is to use the so-called instant transfers PayU.pl or PayPal – this service is available to all people paying by credit card or having internet bank accounts.
The product offered by vintagestore.eu usually appears in single copies, if one of them is described as Sold it means that the product is no longer available.
CONDITION OF PRODUCT AND DIMENSIONS
At vintagestore.eu, we sell new and used goods carefully selected by us, ensuring that they are of the best possible quality. However, they may have traces of usage. Here are the product status indications we use:
NEW – state mark for a new product.
PERFECT (MINT) – minimal traces of use are acceptable, such as, for example, delicate pull in a hardly visible place, etc.
VERY GOOD – traces of usage that have no impact on use, i.e. pilling, no button, small break on the seam, small hole, spot, etc. (minor defects may occur simultaneously in a larger amount) – everything will be specified in the description of the item.
Defects described only by the term of state (e.g. VERY GOOD) and not mentioned (due to their meticulousness) will be given at your request – we never hide the defects of the product, because it is not in our interest. It is in your best interest to know as much as possible about the product before you buy it.
The dimensions are measured flat. Stretchy fabrics are not stretched. In the case of these fabrics, their dimensions may slightly differ from the actual ones, because their width depends on the way they are arranged.
1. Traditional transfer – you can do it in any bank or post office. Here are the data necessary for its implementation:
Retro-Future Andrzej Czułowski
st. Okay 56/66 lok. 43
Bank BGŻ BNP PARIBAS
Account number: 38 2030 0045 1110 0000 0208 4630
(enter the order number in the transfer title)
You can also find the transfer details in the email confirming the order.
2.Payment by credit card – we accept cards Show, MasterCard, Diners Club, JCB i American Express.
Card payments are made via the website PayPal or PayU.pl.
3. Online bank transfer – is available to online account holders in the following banks:
— Inteligo account (I pay with Inteligo)
— mBank (MTransfer)
— Bank Zachodni WBK (Przelewy24)
— BPH Bank (Transfer from BPH)
— ING Bank
— Lukas Bank
— Bank Pekao SA
— PKO BP (I pay with PKO Inteligo)
— MultiBank (MultiTransfer)
— Nordea Bank (Pay with Nordea)
— Kredyt Bank
— BGŻ BNP Paribas
— Deutsche Bank
— Reifeissen Bank
— Citi Handlowy
— Lukas e-transfer
By choosing this method of payment, you can make a quick online transfer immediately after placing the order. We receive the payment made in this way almost immediately. Online transfers are made via PayPal or PayU.pl. On behalf of vintagestore.eu, fast electronic payments are handled by PayPal (Europe) S.à rl et Cie, SCA (RCS Luxembourg B 118 349) or PayU SA with its registered office in Poznań 60-324, ul. Marcelińska 90, operating the PayU.pl website, which acts as a toll collector. The account number for this form of transaction is different from our store account (generated automatically). Payments made in this way are not charged with commissions.
Advantages of using fast Internet transfers:
– We see your payment during 1-2 hours
– We're preparing the package on the same day.
– You make a transfer through your bank's panel.
– You do not incur any additional costs.
– Using PayU.pl intermediation does not charge you with any additional costs.
PERSONAL DATA PROTECTION
The administrator of the personal data stored in the online store is the company Retro-Future. Retro-Future exercises permanent control over the data processing process and limits access to data as much as possible.
Personal data are processed by the website adivintage.com following art. 23 sec. 1, 1,3 and 5, acts from 29 August 1997 on the protection of personal data, exclusively for purposes related to running an online store. Providing any personal data is voluntary. The user has the right to access their data and to modify them.
The data provided by the User during registration and placing orders are used exclusively for recording sales, contacting the User in matters related to orders and for the execution of orders placed by the User.
Retro-Future provides Users with the option of removing personal data from the data set. To delete data, the User should send a relevant statement in electronic or written form to vintagestore.eu.
— the name of the website,
— time of their storage,
— unique Cookie number.
The content of cookies does not allow personal identification of the User. Cookies are not processed or stored personal data. Cookies on the site are used to authenticate the logged-in user, display the personalized content of the website to the User, and for statistical purposes.
Cookie preferences can be configured in the web browser settings in accordance with the browser instructions/specifications used by the User.
Deleting cookies or turning them off in the browser may result in improper operation of vintagestore.eu and restriction of access to various functionalities of the vintagestore.eu website.
COMPLAINTS AND RETURNS
Goods purchased in our store can be returned without giving a reason. However, please notify by e-mail the planned return within 24h after receiving the shipment. Goods must be returned within 14 days from the date of delivery — we only accept the goods intact — unworn and unwashed, with a set of tags.
To return the goods include three points:
1. Let us know by e-mail or by phone about the willingness to return the product — email us "return" and in the content provide information about the order number and the name of the returned product.
2. After receiving confirmation from us about the return decision — prepare the package. There have to be in it, next to the returned items, also: evidence of sale (receipt), printed and completed return form, a set of tags attached to the product.
3. Fill out the refund form.
4. Send the parcel to the address of the store with the description on the envelope "return". Remember that you have 14 days to send the return shipment.
We do not receive non-accepted returns from the mail.
The amount paid for the goods (without the price of the shipment) will be returned to you by means of a transfer to your account within 14 days from delivery of the return from the post.
If the ordered goods have been damaged mechanically during transport — please prepare a complaint report in the presence of a messenger — only this form of this type of complaint will be considered!
Enjoy your shopping!